Use live chat, chat bots, and ticketing to keep customers engaged, no matter what their needs are.
You've Worked Hard To Get Your Customers. Build A Customer Experience That Builds Loyalty And Operational Efficiency For Your Teams.
Today's most successful businesses have learned that happy customers are the secret to growth. Happy customers stay on your website longer, they purchase more, they refer their friends, and they tell the world about you.
Provide top-notch customer service. Close more tickets. Log, organize, and keep track of customer issues all in one place.
With HubSpot's tickets tool, you can record, organize, and track all your customers’ issues in one dashboard that’s accessible to your entire team.
Turn your customers’ most frequently-asked support questions into a robust, optimized knowledge base of help articles and documentation that’s indexed in search engines.
Build a library of help articles so customers can help themselves. Reduce the strain on your support staff.
Get a pulse on customer happiness and deploy surveys to gather feedback that can be used to build better customer experiences.
Start turning customers into promoters with HubSpot’s customer service software.
Customer service tools to help you connect with customers, exceed their expectations, and turn them into promoters that grow your business.